Warranty Guarantee

Garden Furniture Guarantee/Warranty Statement

Your Garden Furniture has been manufactured using materials carefully selected to meet the requirements of our guarantees. All steel products have been zinc plated or powder coated to minimise rusting, however rusting will occur when exposed to water. All aluminium products cannot rust, and all rattan weave is resistant to all weather conditions. We recommend the use of a heavy duty, good PVC coated polyester furniture cover to cover the furniture when not in use and especially over the winter months.

Our guarantees only apply to the original purchaser from the date of purchase and covers manufacturing faults and defects only, whilst being used under normal domestic use. We, at our discretion will repair, refinish, or replace the faulty item. It is only the faulty item which will be considered and not a complete set.

Our guarantee specifically excludes general wear and tear, rusting of steel parts and components, commercial use, corrosion, burning or melting of rattan due to cigarette burns or misuse, burn marks on polywood tabletops caused by wine glasses in direct sunlight (refraction), cutting or picking the rattan weave, damaged caused by a parasol, obvious abuse, damage caused by strong winds and damage caused by the use of household cleaners.

Always refer to the maintenance, cleaning and general advice attached to the furniture when purchased.

All cushions are excluded from the guarantee. It is recommended that cushions are removed and stored in a dry location when not in use.

We have taken great care in the manufacture of our products, and we hope you have many years of satisfaction. Your statutory rights are not affected by this guarantee statement.